okbajje Terms Conditions: What Governs Your Account
These terms set out the rules that apply when you open and use an okbajje account — covering how transactions are handled, what you can access, and what we expect from each other. Access to our platform depends on your local law and eligible regions; read these terms carefully before you proceed.
Account access rules
bKash, Nagad & Rocket transaction terms
Content and eligibility scope
Your rights and our obligations
POLICY POSTURE
How These Terms Apply to Your okbajje Account
By creating an account on okbajje, you confirm that you have read and accepted these terms in full. They form the complete agreement between you and us for all activity on the platform — including deposits made through bKash, Nagad, or Rocket, withdrawals processed via Bank Transfer, and any game sessions you start in the lobby. We may update these terms when our services change or when applicable rules require it. When that happens, we will post the revised version on this page and the updated date will be visible at the top. Continued use of your account after a revision means you accept the new terms. If you do not agree with a change, you should stop using the account and contact our support team to close it. These terms do not override any mandatory rights you hold under the laws of your jurisdiction. Where local law conflicts with a clause here, the local law applies to the extent of that conflict. Availability of specific features — including certain payment rails and game categories — depends on your location and the eligible regions we serve. We do not represent that everything on this platform is available everywhere.
bKash
Deposits and withdrawals processed through bKash are subject to the transaction limits and verification steps shown in your account wallet section.
Nagad
Nagad transfers follow the same account-level verification path; the limits applicable to your account tier are displayed at the point of transaction.
Rocket
Rocket payments are available where shown in your deposit screen; eligibility depends on your registered account details and supported region.
Bank Transfer
Bank Transfer withdrawals require verified account details on file; the steps to add or update your bank information are in the account settings area.
COVERAGE SCOPE
What These Terms Cover and What They Do Not
Not every part of your experience on okbajje falls under the same set of rules. This section draws the boundary clearly so you know which terms apply to which part of your activity. Third-party services — including payment processors and game content studios — operate under their own separate agreements, and we are not responsible for their terms or conduct.
Account Access
These terms fully govern how you open, use, and close your okbajje account — including login credentials, identity verification steps, and account suspension or closure procedures.
Transactions
All deposits and withdrawals you make through bKash, Nagad, Rocket, or Bank Transfer are covered here. The specific limits and verification requirements are shown inside your account at the time of each transaction.
Site Content
Game content, lobby pages, promotional notices, and support materials published on okbajje are covered by these terms. We own or license all content on the site; you may not copy or redistribute it.
Third-Party Services
Payment processors, game studios, and any external links you follow from our platform operate under their own terms. We do not control those services and these terms do not extend to them.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have concrete options when it comes to managing your account and the information we hold. You can review your full transaction history — every bKash deposit, Nagad transfer, Rocket payment, and Bank Transfer withdrawal — directly from the account history tab once you are signed in. If any personal detail on your account is incorrect, you can update it through the account settings page; for changes that require identity re-verification, the page will walk you through the steps. If you have a question about how a specific term applies to your situation, you can raise it with our support team through the contact routes listed on this page. You also have the right to request account closure at any time; submit that request through support and we will process it in line with the steps shown in your account area. We aim to keep these processes straightforward — the fields and instructions you need are visible inside your signed-in account, not hidden behind a separate process.
Review Transaction Records
Open the account history tab after signing in to see a full log of every deposit and withdrawal, including the payment method used and the status of each transaction.
Correct Account Details
Head to account settings to update your registered information. Steps that require identity verification are shown inline; follow the instructions displayed on that screen.
Raise a Policy Question
If a clause in these terms is unclear or you want to know how it applies to your account, contact our support team directly using the routes listed in the support section below.
Request Account Closure
Submit a closure request through support at any time. Any pending balance will be handled according to the withdrawal steps shown in your account before closure is finalised.
POLICY CONTACT
Reach Us on Terms and Account Questions
If you have a question about these terms, need to dispute a transaction, or want to request a change to your account details, use the contact routes below. We publish only the channels that are active on the site — do not rely on any contact detail you find outside this page.
Live Chat
Open the chat widget from any page on okbajje while signed in. Use this route for account-specific questions about these terms or a transaction you want to query.
Email Support
Send your query to the support email address shown in the Help section of your signed-in account. Include your registered account details so we can locate your record.
Help Centre
The Help section inside your account contains answers to common terms and transaction questions. Check there first — many account and payment queries are resolved without needing to contact us directly.
HOW WE HANDLE DATA
Account Security, Data and Policy Changes
We take the handling of your information seriously. Here is how we approach the key areas that affect your data and your account security under these terms.
Account Security
Your account credentials are your responsibility to keep secure. We use standard encryption on all account pages and payment screens. If you suspect unauthorised access, contact support immediately using the live chat route.
Data Retention
We retain transaction records and account data for the period required by applicable rules in the regions we serve. You can request a summary of the data we hold by contacting support through the email route in your account.
Cookies and Browsing
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser; disabling certain cookies may affect how account pages load.
Requesting Policy Changes
If you believe a term has been applied incorrectly to your account, raise it with support. We will review the specific situation and respond through the contact channel you used to raise it.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how our terms work in practice. If your question is not here, the support routes in the section above are the right next step.
Do these terms apply to all payment methods including bKash and Nagad?
Yes. Every transaction you make through bKash, Nagad, Rocket, or Bank Transfer is covered by these terms. The specific limits and verification steps for each method are shown inside your account at the point of transaction, not set separately from these terms.
Can I use okbajje if I am in Bangladesh?
Access depends on your local law and the eligible regions we serve at the time you sign in. We do not make a blanket availability claim for any country. Check the eligibility information shown during account registration for the current position.
How will I know if these terms have been updated?
We post the revised terms on this page and update the date shown at the top. If you continue using your account after a revision is posted, that counts as acceptance of the updated terms. We recommend checking this page periodically.
How do I see my full transaction history under these terms?
Sign in and open the account history tab. Every deposit and withdrawal — including the payment method, amount, and status — is listed there. That record is the authoritative log of your account activity under these terms.
What happens to my account balance if I request closure?
Any remaining balance is handled through the withdrawal process before closure is finalised. The steps are shown in your account area when you submit the closure request. Contact support if you need guidance on the specific steps for your account.
Who do I contact if I disagree with how a term has been applied to my account?
Raise it directly with our support team via live chat or the email address in your account Help section. Describe the specific term and the transaction or situation in question, and we will review it and respond through the same channel.