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YOUR DATA RIGHTS

okbajje Privacy Policy: How We Handle Your information

At okbajje, your account data — from your wallet activity with bKash or Nagad to your device session history — is handled with clear rules about what we collect, why we collect it, and how you can act on it. Access to this platform depends on your local law and eligible regions.

  • Account Data Protection
  • Wallet Activity Records
  • Device Session Handling
  • Your Right to Review
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Details

This Privacy Policy sets out how okbajje collects, uses, and retains information when you access our platform. When you create an account, we collect the details you submit during registration — your contact information, preferred payment method, and device identifiers. When you fund your account through bKash, Nagad, or Bank Transfer, transaction references are logged against your account record so you can trace every movement in your wallet history. We also collect technical data: the device type, browser version, and session timestamps that help us keep your account accessible across your mobile and desktop sessions. This data is used to operate your account, process your transactions, and respond to any support queries you raise through our published contact routes. We do not sell your personal data to third parties. Retention periods apply to each data category — transaction records are kept for the period required under applicable rules, while session logs are held for a shorter operational window. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which our service operates. If you have questions about how a specific data point is handled, you can reach our support team through the contact routes listed on this page.

  • bKash transaction references

  • Nagad wallet records

  • Bank Transfer logs

  • Account registration data

  • Device session identifiers

POLICY COVERAGE

What This Policy Covers and What It Does Not

Understanding the boundaries of this policy helps you know exactly where your data rights apply and where separate terms or third-party rules take over.

  • Account Access

    This policy covers all data collected when you register, log in, or update your okbajje account — including the contact details and verification information you submit through the account form.

  • Transaction Records

    Wallet activity processed through bKash, Nagad, or Bank Transfer is covered here. We log transaction references on our side; the payment provider's own privacy terms govern data held within their systems.

  • Site Content and Sessions

    Your browsing behaviour on okbajje — pages visited, session duration, device type — falls within this policy. We use this data to maintain your session and improve how the platform loads on your device.

  • Third-Party Services

    Links to external sites, game content delivered by studios in our lobby, and payment rails operated by bKash or Nagad are governed by those parties' own policies. This policy does not extend to their data practices.

YOUR ACCOUNT CHOICES

Actions You Can Take Under This Policy

You have practical options when it comes to the data okbajje holds on your account. If you want to see what information is attached to your profile — your registration details, linked payment methods, or transaction history — you can open the account section after logging in and review the records displayed there. If any detail is incorrect, the account settings area lets you update contact information directly; for changes that require identity verification, our support team can walk you through the steps shown in the help section. You can also raise a question about how a specific piece of data is used by contacting us through the support routes published on this page. If you want to request that certain data be removed or restricted, submit that request in writing through our contact form and we will respond according to the applicable rules for your region. Availability of these rights depends on your local law and eligible regions.

  • Review Your Records

    Log in and open the account section to see your registration details, linked wallet methods, and transaction history as they appear in our system.

  • Correct Account Details

    Update contact information directly in account settings. For changes requiring verification, contact support through the published help route and follow the steps shown there.

  • Raise a Data Question

    Use the contact form or live support route to ask how a specific data point is collected or used. We will respond with the relevant detail for your account.

  • Request Data Removal

    Submit a written request through our contact form. We will review it against the retention rules that apply in your region and respond with the outcome.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about your data or want to act on any right described in this policy, use one of the contact routes below. We respond through the same channels you use to reach us — no separate privacy desk, just the support team that handles your account.

  • Live Chat

    Open the chat widget from any page on okbajje to reach the support team directly. Use this route for account-specific data questions that need a quick response.

  • Contact Form

    Submit a written request through the contact form on our support page. This is the route to use for formal data review, correction, or removal requests.

  • Email Support

    Send your query to the support email address listed on our contact page. Include your registered account reference so we can locate your records without delay.

HOW WE PROTECT DATA

Our Approach to Data Handling and Account Security

We apply consistent practices across data storage, cookie use, and account security so you can understand exactly how your information is managed on okbajje.

  • Data Storage and Retention

    Account and transaction data is stored for the period required by applicable rules. Session and device logs are held for a shorter operational window. When the retention period ends, data is deleted or anonymised according to our internal schedule.

  • Cookies and Session Tracking

    We use cookies to maintain your login session and remember your device across visits. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the platform loads on your device.

  • Account Security Measures

    Your account is protected by the login credentials you set at registration. We recommend keeping your password unique to okbajje. If you suspect unauthorised access, contact support immediately through the live chat or contact form routes.

  • Policy Updates and Notification

    When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continued use of your account after a change is posted means you have seen the updated terms.

COMMON DATA QUESTIONS

Questions About Your Privacy on okbajje

These are the questions we hear most often about how this policy works in practice.

What personal data does okbajje collect when I open an account?

We collect the contact details and verification information you submit during registration, your preferred payment method reference, and the device and session data generated when you log in. Transaction references from bKash, Nagad, or Bank Transfer are also logged against your account.

Can I see the transaction records tied to my account?

Yes. Log in and open the account section to view your wallet activity and transaction history as recorded on our side. If a record looks incorrect, contact support through the live chat or contact form and we will check it against our logs.

Does okbajje share my data with third parties?

We do not sell your personal data. Data may be passed to payment processors like bKash or Nagad only to the extent needed to complete your transaction. Those processors operate under their own privacy terms, which govern the data they hold on their side.

How long does okbajje keep my account data?

Retention periods vary by data type. Transaction records are kept for the period required under applicable rules. Session and device logs are held for a shorter operational window. When the period ends, data is deleted or anonymised according to our schedule.

How do I request that my data be corrected or removed?

For corrections, update your details in account settings or contact support through the published help route. For removal requests, submit a written request through the contact form. We will review it against the retention rules that apply in your region and respond with the outcome.

Does this policy apply to me if I am accessing okbajje from Bangladesh?

This policy applies to your use of the okbajje platform. Whether you can access the platform at all depends on your local law and eligible regions. If you are unsure about eligibility in your location, check the terms of service or contact support for clarification.