okbajje operates under a defined set of terms that shape how your account, transactions, and access to the platform work. Whether you use bKash, Nagad, or Bank Transfer to fund your account, these terms set the boundaries — and your eligibility depends on your local law and the regions where access is permitted.
Account Terms
Transaction Policy
Jurisdiction Conditions
Privacy Scope
POLICY POSTURE
How Our Legal Framework Applies
Our terms exist to make the relationship between you and okbajje clear and workable. They cover how your account is opened and maintained, how deposits and withdrawals are processed through bKash, Nagad, and Bank Transfer, and what happens when a dispute needs to be resolved. These terms are not a formality — they are the operating rules that both sides agree to when you create an account. Access to okbajje and the services described in these terms depends on your local law and the eligible regions where the platform is available. We do not make representations about legality in jurisdictions we have not confirmed. If you are unsure whether access is permitted where you are, you should check your local regulations before proceeding. We update these terms when our services change or when regulatory conditions require it. When a material change is made, we will communicate it through your account notification area. Continuing to use the platform after a change takes effect means you accept the updated terms. If you disagree with any revision, the right step is to stop using the platform and contact our support team to close your account in an orderly way.
bKash Transactions
Deposits and withdrawals processed through bKash are subject to the transaction limits and verification steps shown in your account. Any dispute about a bKash transaction should be raised through the support route in your account area.
Nagad Transfers
Nagad payment activity on your account is recorded in your transaction history. If a Nagad transfer does not reflect correctly, raise it with support and include the reference number from your Nagad confirmation SMS.
Bank Transfer Conditions
Bank Transfer requests are subject to the processing conditions shown at the time of submission. Verification requirements and any applicable limits are displayed in the withdrawal section of your account.
Jurisdiction Note
Your eligibility to use this platform is determined by the laws of your location. okbajje does not confirm legality in every region — you are responsible for checking whether access is permitted under your local law.
WHAT THIS COVERS
Where These Terms Apply
Not every part of your experience with okbajje falls under the same policy section. Understanding what is inside and outside the scope of these terms helps you know where to look when a question comes up.
Account Access
These terms govern how your account is created, verified, and maintained. Login conditions, identity checks, and account suspension or closure procedures all fall within this scope.
Transactions
All payment activity — including bKash deposits, Nagad transfers, and Bank Transfer withdrawals — is covered by these terms. Transaction records in your account are the authoritative reference for any payment query.
Site Content
The games, odds, and content available on the platform are subject to these terms in relation to fair use and acceptable conduct. Content availability may vary by region and is not a contractual commitment.
Third-Party Services
Payment processors, game studios, and other third-party providers operate under their own terms. okbajje is not liable for the policies or conduct of third parties, even where their services are accessible through the platform.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
These terms are not one-sided. You have concrete steps available to you when you need to review your data, correct information, or raise a concern. The account area is the starting point for most of these actions — your transaction history, personal details, and notification preferences are all accessible there once you are signed in. If you believe a record in your account is incorrect, you can submit a correction request through the support channel. For identity or verification details, the account settings section shows what information we hold and provides a path to update it. Any question about how your data is used under this policy can be directed to our support team, who will route it to the appropriate internal contact. We aim to acknowledge policy-related queries and provide a substantive response through the same channel you used to contact us.
Review Your Records
Sign in and open the transaction history section to see a full record of deposits, withdrawals, and account activity. This is the reference point for any payment query you raise with support.
Correct Account Details
Personal and verification details can be reviewed in account settings. If something is wrong, contact support with the correct information and any supporting document the verification process requires.
Raise a Policy Question
Policy questions can be submitted through the support route in your account. Describe the specific term or condition you are asking about so the team can give you a direct answer rather than a general response.
Request Account Closure
If you want to close your account, contact support directly. The team will confirm any outstanding balance, complete any pending transaction, and process the closure in line with the terms.
CONTACT AND QUERIES
Reach Us About Policy Matters
If a term is unclear or you need to raise a policy-related concern, these are the routes available through the platform. We do not publish contact details that are not visible on the site — use only the channels shown in your account area.
Account Support Chat
The live chat option in your signed-in account area is the fastest way to raise a policy or transaction question. Start there for any query that needs a direct response.
Support Email
For written policy queries or requests that need a record — such as a data correction or account closure request — use the email address shown in the Contact section of the platform.
Help Centre
The Help Centre in your account area covers common policy questions, transaction conditions, and account management steps. Check there first before raising a support ticket.
HOW WE HANDLE DATA
Data, Cookies, and Account Security
We take the handling of your information seriously. Here is how the main areas of data management work on this platform.
Data Handling
We collect the information needed to operate your account — identity details for verification, transaction records, and session data. We do not sell your personal data to third parties. The full scope of what we collect is described in our privacy policy, accessible from the footer of the platform.
Cookies
The platform uses cookies to maintain your session, remember your preferences, and support security checks. You can review and adjust cookie settings through your browser. Some functional cookies are required for the platform to work correctly and cannot be disabled.
Account Security
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately and change your password through the account settings page.
Retention and Changes
We retain account and transaction records for the period required by our operating conditions. If you want to request a change to the data we hold, or ask how long specific records are kept, contact support with your account details and the specific request.
POLICY QUESTIONS
Common Questions About These Terms
These are the questions we hear most often about how our terms work and what they mean for your account.
Do these terms apply to me if I am in Bangladesh?
Access to okbajje depends on your local law and the regions where the platform is available. If access is permitted under the laws that apply to you, these terms govern your account. You are responsible for confirming that your use of the platform is lawful in your location.
How do I find the terms that apply to my bKash or Nagad transactions?
The conditions for bKash and Nagad transactions are shown in the deposit and withdrawal sections of your account. Your transaction history records each payment with a reference you can use if you need to raise a query with support.
Can I request a copy of the data okbajje holds about me?
Yes. Contact support through the channel shown in your account area and specify that you are requesting a copy of your account data. Include your account details so the team can locate your records and respond through the same channel.
What happens to my account if the terms change?
When we make a material change to these terms, we will notify you through your account notification area. If you continue using the platform after the change takes effect, that counts as acceptance. If you do not agree, contact support to arrange an orderly account closure.
Who do I contact if I have a dispute about a transaction?
Start with the support chat in your signed-in account area. Have your transaction reference ready — for bKash and Nagad payments, this is the reference number in the confirmation SMS you received. For Bank Transfer queries, use the reference shown in your account transaction history.
How long does okbajje keep my account records?
Retention periods depend on the type of record and the conditions under which we operate. If you want to know how long a specific record is kept, or request that a record be reviewed, contact support with your account details and the specific question.